04 — FAQ
Frequently Asked Questions
What does Time Heist cost?
Core time tracking is free forever—unlimited clients, projects and tasks, live menu bar earnings, visual charts, the comparison views that show which work actually pays, and CSV exports. The billing engine (PDF invoicing, Google Sheets sync, and Excel .xlsx exports) is a one-time unlock with a 30-day unrestricted free trial. No recurring subscriptions. If the trial expires, you never lose access to your data or basic tracking.
Is Time Heist for teams or solo freelancers?
It is built specifically for solo operators, independent contractors, and boutique founders. There are no multi-user administrative dashboards, employee monitoring features, or team invites—just a friction-free tool for people who work for themselves.
Where is my data stored?
Exclusively on your Mac in a local SQLite database. HoneyWired does not operate a user database or cloud server for this app. If you enable Google Sheets sync, data travels directly from your Mac to your personal Google Drive. We don’t want your data, and we couldn’t look at it even if we tried.
Do I need a Google account?
No. Google Sheets sync is completely optional. Time Heist runs 100% offline, and CSV/Excel exports work locally without any external accounts.
Does Time Heist monitor what apps I use or take screenshots?
No. Time Heist is a time tracker, not employee spyware. It has no idea what apps you open, what websites you visit, or what you type. It records only the sessions you manually start and stop. Idle detection simply checks the system idle timer to help you trim forgotten sessions.
Whose branding is on the invoice?
Yours, and only yours. Enter your business name, address, email, tax number and payment instructions once, then set the look: your logo, your brand color, and any typeface installed on your Mac. There is no Time Heist mark anywhere on the page.
Each invoice stores its own snapshot of all of it—details and design both. Redesign your invoice next year and the ones you already sent still look exactly as your client received them.
Can I send invoices directly from the app?
Time Heist generates clean, print-ready PDF invoices. You attach the PDF to whatever personal email or message you send to your client. You can mark invoices paid or void them inside the app. We intentionally left out payment gateway bloat and automated collection nag-emails so the utility stays lightweight.
Will the PDF work as a legal invoice where I live?
In most of the world, yes—the United States, Canada, the UK, Ireland, Australia, New Zealand, Japan, Switzerland, Norway, Singapore, South Africa and India among them. A PDF invoice carrying the right details is a legal invoice, and that is what Time Heist produces.
Thirteen countries are different. Italy, Poland, Mexico, Brazil, Chile, Colombia, Peru, Argentina, South Korea, Türkiye, Vietnam, Saudi Arabia and Egypt clear every domestic invoice through a government system first—Italy through FatturaPA and the SdI, Mexico through CFDI and an accredited PAC, and so on. There a Time Heist PDF is not a weaker invoice; it is not the invoice. It records what was agreed, and your client still needs the official one. Work you bill to clients abroad is outside those rules and unaffected.
France, Germany, Spain and Belgium are moving to structured invoices sent over an approved network, on dates between 2026 and 2028. Time Heist writes that file—EN 16931 in CII, which all four accept—and you or your accountant send it. It writes the file; it does not deliver it.
The app says all of this itself: it names your country’s system when you set your region, and again before you buy, because invoicing is the paid part and nobody should find this out afterwards.
What if I need to cancel an invoice I have sent?
Void it. The invoice keeps its number and stays in your list marked as canceled—so there is no gap in your numbering for an accountant to ask about—and the hours on it become billable again, ready for a corrected invoice.
Deleting is still there for an invoice raised by mistake that nobody ever saw. The difference matters: one is a record of something canceled, the other pretends it never happened.
How does rounding work?
Rounding applies when you bill, and nowhere else. The counter in your menu bar, the day’s totals and the comparison views are all exact to the second—nothing you watch is ever rounded, so a figure never jumps or settles back when you press stop.
On the invoice, billable time rounds up to the next six minutes by default—a tenth of an hour, the usual freelance convention, and the reason 0.1 hrs × $150.00 = $15.00 comes out exactly. You can change it to exact minutes, nearest six minutes, or 15-minute intervals, up or to nearest.
It rounds per day rather than per session, so a two-minute check-in doesn’t cost your client a fresh increment every time you touch the timer. If you split a project into separately priced tasks, each task rounds on its own—differently priced work can’t share an increment without the arithmetic going wrong. Every report shows hours worked beside hours billed, so the rounding is always visible to you rather than something a client discovers.
What if I forget to stop the clock or choose the wrong project?
Open the Time Entries window and update it. Adjust timestamps, switch projects, toggle billable status, or edit notes in two clicks. Time Heist refuses any edit that would leave two sessions overlapping—billable or not—so the same hour can never be counted twice.
Can I bill different clients in different currencies?
Yes. Currency is set per client. Time Heist never mixes different currencies into a single misleading number—totals are categorized cleanly by currency across reports and sheets.
Can I use it with Apple Numbers?
Yes. Numbers opens the Excel workbooks Time Heist exports. Point your export folder at iCloud Drive and your timesheet follows you between devices.
What if I work across midnight?
A session that runs past midnight is split across both days, so each day’s total is accurate. The raw start and end times are kept in full in the session log.
Is there an iPhone or iPad version?
Not yet. Time Heist is a Mac app, and it is built as one rather than as a phone app that also runs on a desktop. If a companion arrives it will be because Mac users asked for it, not to fill out a feature comparison.
What if I switch to a new Mac?
Export a single backup archive from the Data menu and restore it on your new machine. Your entire workspace, history, and rates will be instantly restored.